Shipping policy
Thank you for shopping with us! We are committed to providing reliable shipping services and ensuring your order arrives safely and efficiently.
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Time
We offer the following shipping options based on your order value:
| Shipping Method | Order Value | Shipping Fee | Estimated Delivery Time |
|---|---|---|---|
| Economy Shipping | US$1.00 – US$37.99 | Free Shipping | 5–8 Business Days |
| Standard Shipping | US$38.00 and above | Free Shipping | 3–5 Business Days |
Estimated delivery times begin after your order has been processed and shipped. Actual delivery times may vary depending on destination, customs clearance, weather conditions, and carrier operations.
Shipping Destinations
We currently ship to many countries and regions worldwide. Shipping availability may vary depending on the destination and local delivery conditions.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email address. Please allow 24–48 hours for tracking information to become available after shipment.
Delivery Delays
While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Customs clearance procedures
- Weather conditions
- Public holidays
- Carrier delays
- High shipping volumes
We appreciate your patience and understanding if unexpected delays occur.
Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays, additional costs, or failed deliveries caused by incorrect or incomplete address information provided by customers.
Lost or Damaged Packages
If your package is lost or arrives damaged during transit, please contact our customer support team with your order details. We will assist you in resolving the issue and work with the shipping carrier when necessary.
Contact Us
If you have any questions regarding shipping, delivery times, or your order status, please contact our customer support team. We are always happy to assist you.
Thank you for choosing our store!